Privacy policy

Privacy Policy

Information Collected
We collect personal data required for order processing, including:

Name, delivery address, email, and phone number

Custom measurements or size details

Order history and payment information (processed securely via PayPal)

How We Use Information
Collected data is used solely for:

Processing orders and manufacturing jackets

Shipping and delivery

Customer support and dispute resolution

Fraud prevention (including verification of evidence for claims)

Data Sharing
Personal data is only shared with:

Payment processors (PayPal)

Shipping providers (for delivery)

Legal authorities if required

Customer Rights
Customers may request:

Access to their data

Correction of inaccurate information

Deletion of personal data unless required for legal or financial records

Accounts
Customers may checkout as a guest or create an account. Order history and details are stored securely for account holders.

Marketing Communications
We do not send marketing emails or promotional communications.

Data Security & Evidence Storage
All personal data and pre-dispatch photographic/video evidence are securely stored and accessible only to authorised personnel.